Browsing All posts tagged under »Thank You«

Who Packs Your Parachute?

October 20, 2011


In a recent post I suggested that every host should take the time to thank their audience for listening. Not just in a cursory way but actually saying it like you mean it. Then my wife, who’s the traffic director at WGN-AM here in Chicago, shared an email from the Traffic Directors Guild of America […]

Say Thank You — and Mean It

October 11, 2011


It’s a dance as old as civilization itself. A mother tell her child to “say thank you.” The child mutters a perfunctory “thank you” without ever losing focus on the new toy, piece of candy or whatever they are supposed to be thanking someone for. In this respect — and many others — a lot of hosts are just […]