Browsing All posts tagged under »Captain Charles Plumb«

Who Packs Your Parachute?

October 20, 2011


In a recent post I suggested that every host should take the time to thank their audience for listening. Not just in a cursory way but actually saying it like you mean it. Then my wife, who’s the traffic director at WGN-AM here in Chicago, shared an email from the Traffic Directors Guild of America […]